Generations and Communications - Copeland Coaching

Generations and Communications Today, there are many ways to communicate. Theres old fashioned in person talking. Theres talking on a landline at home or work, and talking on a cell phone. Then, theres email and cell phone texting. If you keep going, youll find things like messaging on Facebook, Instagram, LinkedIn, and so many more. Chances are good that you assume that other people prefer to communicate the way you do. For example, if youre comfortable with texting on your cell phone for business, you may do it without consideration as to whether the person on the other end is okay with it too. But, were in the middle of an interesting time communication wise. In one workplace, you have many different generations working together. There are those who didnt use computers until they were well into their professional careers. There are those in Generation X that grew up without computers, and then with them later in school. And, then you have those who dont remember a time without computers or cell phones. Every generation may have different communication preferences. Even within a generation, the preferences vary. One person may feel completely comfortable texting any time of day or night about work. Another may feel completely comfortable to call. While a third may think nothing about sending an email with many people carbon copied on it. The problem is, when we dont openly discuss our preferences, we may annoy those we work with. Its not to say that disclosing our own preference will mean everyone will accommodate our wishes. But, if we dont talk about the differences, we wont know where the pitfalls are. After all, theres no one right way to communicate. I prefer not to text about work. Id rather have an in person conversation, a phone call, or an email. Email feels easiest for me. Although there are times when a live conversation is more effective. Whatever you do, dont assume. You may even want to talk to your team at work about what the communication guidelines will be in your group. What does each person prefer? Is it okay to text or email at night or on the weekends? When is it appropriate and when should things wait? Are there times when a meeting is more effective, or is the efficiency of email the way to go? The same thought process should be applied to job interviews. If youre the company, be aware that job seekers may not love it that you text them or call with no notice. Youre right that theyve never complained. Its because theyre hoping to get a job from you, and they want to be easy to work with. If youre the candidate, rely on more traditional communication methods such as phone and email. Dont assume the company is okay with a text. And, only call if the recruiter or hiring manager has given you their contact information. I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here. Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If youve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher. Happy hunting! Angela Copeland @CopelandCoach